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Review of Ting's Service

July 24th, 2012 at 04:39 pm

Millions of adoring fans e-mailed me asking how I liked my Ting service. (OK, Ruthie asked today in a comment.) But she is right, I should give some feedback. I heard about Ting right here at Saving Advice, on someone's blog.

I switched to Ting on June 19th, just over 1 month ago. So far, the service is absolutely fine. No dropped calls, no problems getting service out of my area, and that includes Honolulu and Kona.

With Ting, you choose a package size for your minutes, your texts, and your data. You pay $6 per phone line per month.

I have 3 phones, and we chose 1000 minutes, 1000 texts, and no data.

My first bill was $29.95. It should have been more, but they only charged me for 1 line instead of 3. I called and asked, and I was told I would be charged the next month.

When I called, a real live person answered. I don't mean they eventually answered after I navigated a menu tree, either. I was stunned.

My second bill was $49.27. This included the missing $12 charge from the first month, two $1 charges for directory assistance (in Hawaii), and a credit for $9. We didn't use all of our minutes the first month, we used only 456 minutes. The next smaller package from the one I chose is 500 minutes. I suspect if I had gone over 500 minutes, I would not have received any credit. There are no rollover minutes.

I expect from now on, my bill will be right at $44 per month. Unless I keep getting those $9 credits, that is.

Anytime you wish, you can go to Ting's website and view your dashboard, which shows you clearly how many minutes, texts, and megabytes you have used, and how many days until your next bill.

You may change any of your packages whenever you like. The changes will not take effect until your next bill.

And they have finally added another flip phone. (So people won't have to troll for a used one in Ting's forums like I did.)

So yes, I am very pleased with my new cell phone service provider. I would recommend Ting to anyone trying to trim the cost of their cell bill. Smile

4 Responses to “Review of Ting's Service”

  1. ceejay74 Says:

    I'm interested too! Thanks for sharing your experiences so far. This is a definite option for my family. Let me know if your opinion changes!

  2. Looking Forward Says:

    Great! Thanks! My girlfriend is very happy with Ting too.

  3. MonkeyMama Says:

    Thanks for the review! I am still very curious about Ting and how it will work out for the long run.

  4. Jerry Says:

    Ting is a very intriguing option, it sounds like, and it should definitely lead to some savings over the other mobile carriers. I wish we had some insurance of these kinds of providers here in Europe. It's crazy expensive here for coverage.
    Jerry

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